Terms & Conditions

1. Acceptance of Terms

By accessing or using Ethical Audio’s website, applications, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. Our Services

Ethical Audio provides intelligent audio analysis and automatic mixing tools; automatic mastering is in development and not yet available. Mixing is currently in limited beta and may not be available to every account. Our system offers recommendations and guidance, but all creative decisions remain under your control.

3. Subscriptions, Billing & Cancellation

Plans, pricing, and auto-renewal. Ethical Audio subscriptions (Starter, Pro, or Studio/Label, billed monthly or yearly) automatically renew at the end of each billing period, charging the price shown at checkout to your payment method on file, until you cancel. The exact price, currency, billing frequency, and next charge date are shown before you complete checkout and are always visible from your account’s Billing page. We’ll also email you at least 5 days before each renewal charge, so you have time to review your plan or cancel before it happens.

How to cancel. You can cancel your subscription anytime from your account’s Billing page at eaudio.app — the same place you subscribed — without needing to contact support. Cancellation takes effect immediately: your subscription won’t renew again, and no future charges will occur.

What happens to your credits. Cancelling never affects your credits. Any credits you’ve already been granted — from the current billing period or earlier ones — stay in your account and remain fully usable, with no expiration and no cutoff date. Credits never expire and roll over indefinitely, whether you’re subscribed or not.

Changing plans. You can change your plan (upgrade, downgrade, or switch between monthly and yearly billing) from your account. Plan changes take effect at your next billing cycle — we don’t prorate or adjust your existing credits when you switch mid-cycle.

Refunds. Charges for a billing period that has already started are non-refundable, except in the case of a proven billing error or as required by applicable law.

Consumers in Mexico. If you’re a consumer in Mexico, you’re entitled to protections under the Ley Federal de Protección al Consumidor, including clear disclosure of recurring charges, advance notice before renewal, and an easy way to cancel — all of which this section is designed to meet. If you believe we haven’t honored these rights, you can contact PROFECO (Teléfono del Consumidor: 55 5568 8722 / 800 468 8722).

4. User Responsibilities

• You must provide only audio that you have the right to use.
• You are responsible for how you apply the analysis or recommendations provided by Ethical Audio.
• You agree not to attempt to reverse-engineer, misuse, or disrupt our services.

5. Intellectual Property

You retain full ownership of your music and any results produced using Ethical Audio. Ethical Audio does not claim ownership over your audio, derivative outputs, or creative decisions.

All software, website content, and documentation provided by Ethical Audio remain our intellectual property and are protected by copyright and other applicable laws.

6. Data and Privacy

We do not train models on your uploaded audio, and your music is never used for any other purpose beyond providing our services. See our Privacy & Data Handling page for full details.

7. Limitation of Liability

Ethical Audio provides tools, not guarantees. While we strive for accuracy and reliability, you acknowledge that:

• We do not guarantee results or suitability for any purpose.
• We are not responsible for creative, technical, or financial outcomes of your work.
• You assume all risk for use of the service and interpretation of its outputs.

8. Termination

We may suspend or terminate access to our services if you violate these Terms or for other reasons at our discretion. You may terminate your account at any time from your profile settings, which immediately revokes your access. (To cancel a paid subscription without deleting your account, see Section 3.) See our Privacy & Data Handling page for how account and data deletion works.

9. Updates

We may update these Terms from time to time. Significant changes will be communicated via email or on the website. Continued use after updates constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of the jurisdiction in which Ethical Audio operates. Any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Contact

Questions or concerns about these Terms should be sent to support@eaudio.app.